Intern Strategic Designer (m/f/d)

About us:

The Lufthansa Innovation Hub (LIH) – named “Germany’s Best Digital Lab” – is the digital transformation spearhead of the world’s largest aviation corporation Lufthansa Group based in Berlin, Singapore and Shanghai.

The LIH discovers, evaluates and implements new technologies in the context of Travel & Mobility Tech with and for industry-leading airlines such as Lufthansa, Eurowings, SWISS and Austrian Airlines, the frequent flyer program Miles & More as well as other renowned Lufthansa Group entities .

Our growing team of tech, design, market intelligence, venture capital and digital transformation experts engages in ongoing trend and market research, holistically incubates digital ventures, fosters strategic partnerships with existing players as well as invests strategically across the travel and mobility chain.

Creating and capturing value for Lufthansa Group beyond its core business of flying, the unit works closely with aviation experts of Lufthansa Group as well as field-proven talent from the Travel & Mobility Tech ecosystem on a global scale.

Job summary:

The Strategic Design team at LIH is looking for an Intern Strategic Designer (f/m/d) who will support the discovery and validation of venture opportunities in the field of Travel & Mobility Tech.

Through deep research, the Strategic Design team helps uncover behaviors, needs and aspirations of both users and customers.

You will report to the responsible Director of Venture Development.


  • Learn about the methodologies for discover and validate ventures ensuring that product development and delivery are consistent with strategic and consumer insights.
  • Learn how to support the analysis and synthesis of research to bring actionable insights into the teams.
  • Apply ideation and design methodologies.
  • Learn how to balance customer pains and needs with the business goals and the technical feasibility.
  • Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements.
  • Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes.
  • Be an advocate for the importance of strategic design and help drive strategic design’s impact further.


  • Currently pursuing a masters degree or higher in research, design, human-computer interaction or other relevant fields.
  • Solid understanding of Strategic Design, Design Thinking methodologies, Business Design and Service Design.
  • Enjoy working in a multidisciplinary team. 
  • Interest in assisting the facilitation of internal and external stakeholder workshops and meetings.
  • Understanding of Agile working environments.
  • Awareness of industry trends and developments.
  • Excellent communication, presentation, and interpersonal skills.
  • Very good English skills, both written and spoken.

What we offer:

  • Be an essential member of a smart, hard-working and growing team developing solutions for the traveler of tomorrow together with one of the most iconic brands in aviation
  • Gain deep insights into the corporate world as well as the international Travel & Mobility Tech ecosystem
  • Work independently and entrepreneurially holistically owning budgets, work streams and operational decision making
  • Utilize seasoned Lufthansa and experienced tech talent
  • Experience a truly unique setting in the heart of the Berlin tech ecosystem
  • Competitive compensation with benefits


At LIH, we are super committed to fostering an environment that promotes diversity and inclusivity. We do not discriminate in employment on the basis of factors irrelevant to merit, qualifications or business need such as age, race, colour, sex, sexual orientation, gender identity, marital status, disability, medical status, or any other status covered by the relevant law in the areas where we operate.


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