HIGHLIGHTS→2019→

Lufthansa Innovation Hub turns five

In our fifth year of existence, we have continued even more than in previous years to engage in promising digital business opportunities at the intersection between the Lufthansa Group and the global travel-tech scene. We’ve had plenty of highlights this year with several milestones being reached: from the establishment of our first operational foothold in Asia to the full integration of Compensaid as the Lufthansa Group's new CO2 offsetting platform. In keeping with tradition, we’d like to offer an overview of some of our key achievements from the last 12 months:

JANUARY

January – We open our office in Singapore and start building bridges to Asia’s innovation hotspots. The initial focus is on the Capabilities DISCOVER and PARTNER.

Christine Wang
(Head of Business Development Asia)

Xiaowei Zhang
(Research & Intelligence Analyst)

Joyce Huang
(Partnership Manager)

FEBRUARY

February – Our Travel & Mobility Tech Newsletter celebrates its one-year anniversary with a steadily growing number of loyal readers.

Editions

Minutes

Average reading time of our articles

Subscribe to our Newsletter

Our data-driven analyses get a home of their own: On our platform at travelandmobility.tech, we share unconventional market insights on the most important trends in the travel and mobility sector and explain the driving forces that will transform our industry in the coming years.

travelandmobility.tech

MARCH→MARCH

March – Our travel engagement platform Rydes kicks it up a gear.

tickets uploaded

Rewards redeemed

We welcome the Lufthansa Group Supervisory Board to Berlin.

LIH permanently establishes itself as the central contact and exchange point for digital new business within the entire Lufthansa Group. In addition to the Management Board and Supervisory Board, the team now welcomes on average 1.5 delegations each week from the Group in Berlin.

APRIL→APRIL

April – We introduce “virtual interlining” to the Lufthansa Group and launch the “Eurowings Flight Platform”.

Launch of our virtual interlining product together with Eurowings

Combination of Eurowings flights with external airlines without cooperation agreement

Integration of the virtual interlining technology of startup partner Dohop

To the Website

MAY→MAY

May – We welcome Lufthansa Group CEO Carsten Spohr to our Advisory Board.

Since 2015, the Lufthansa Innovation Hub has been strategically advised by a committee of renowned founders and investors. At the annual meeting in May, the board was expanded for the first time to include Lufthansa Group CEO Carsten Spohr.

Advisory Board

JUNE→JUNE

June – We digitalize the guest management system of the Lufthansa Group and launch the “Digital Guest Pass”.

DGP makes check-in at Lufthansa Group Headquarters (LAC) as easy as checking in for a flight

meetings have been organized at LAC since June using DGP

Digital Guest Passes have been created since June

DGP exports to the Apple Wallet have been generated

of LAC employees used the DGP

Joint implementation with Lufthansa Industry Solutions and IT of LHG

JULY→JULY

July – We focus systematically on the entire travel chain and survey the eScooter boom in Germany with a well-publicized study.

Share of E-Scooter App Downloads in Germany

June 17 to September 7

Share of interest by major operators on city level

The study in the media

AUGUST

August – Our Compensaid offsetting platform enables travelers to purchase sustainable aviation fuel (SAF) across airlines for the first time.

World's first cross-airline SAF offsetting platform

weeks

of development until launch of platform

press articles within 48 hours of launch, including in leading international media such as the New York Times

Customers of more than 199 airlines offset their flights within the first 4 weeks

After successful validation, Compensaid is integrated into the booking portals of SWISS and Austrian Airlines

Visit Compensaid

Changemaker Challenge

submissions from 41 countries

Broad spectrum of submissions on topics of booking, urban, experience, airport/aircraft

professionals participated

startups participated

students participated

SEPTEMBER

September – After successful validation, our 10-ride ticket “Flightpass” becomes a permanent offering at SWISS and Austrian Airlines.

different Flightpass models got introduced

routes can be used via the Flightpass

OCTOBER

October – We publish our first comprehensive study on the current state of the global Travel & Mobility Tech ecosystem.

Central insights of the report

Europe’s leading Tech Hubs

by Venture Capital investment value

NOVEMBER

November – We quantify the degree of digitalization of the world’s leading airlines in a ground-breaking study.

Airline Digital Index (AdiX) - Overall Scores

Download Report

DECEMBER

December – We invite all Lufthansa Group employees to the fifth Innovation Forum and demonstrate how travel can become more sustainable through digitalization.

participants & visitors from the LHG

workshops led by the LIH

FINALE

of the Changemaker Challenge and selection of the three competition winners

We are looking forward to 2020!